Returns & Exchanges

At Polyte, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for items in their original condition. If your purchase doesn't perfectly complement your space, we are here to help make the return process seamless.

Return Process

  • 1.
    Initiate Your Request

    Log into our online return portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Carefully pack the items in their original packaging, ensuring all tags are attached and the product is unused.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.